We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
shipment was super fast... but the charge stays only for maximum 2 hours. everything is good but the charging problem.
It came quickly. All whole and working. Seller recommend
Very good product and very good quality. I arrive very fast and well packed. I unsealed the box giving you security that you are the first to touch the product. Sound quality is fine to be cute. It connects very fast to bluetooth and turns off and turns on just as fast. The connection to the base is great and does not take long to load 100%. To put a but, to say the burden lasts little, but i carry it always connected to the usb and when it rings, when you take it you hang it alone and when you drop it and put it on the base it hangs, so you don't have to touch any buttons, just take it and talk. When i talk to the microphone they listen to me they tell me they listen to me well. It calls back from the last number marked and the other button goes for volume and passing songs when you're listening to music. It's worth it. I recommend shop for seriousness and item for quality.
Amazing quality, can be estimating 15 feet away from the phone and still clear, a bit further away and starts breaking up, so perfect when on the go as a driver, the plastic quailty is 7/10 which is good, and the magnet is very strong and catches from 2 inches which is brilliant, can listen to songs, answer calls, end calls, ita all you need in this device ....abd the product arrived within 2 weeks in the UK
Earphone of excellent quality. Packaging is very decent. The store is conscientious, sent quickly, the track was served. Got a little more than two weeks.
Delivery up to mo 12 days, packed well, everything works. Will not replace ordinary headphones, the sound is normal, but very quiet.